The Health Information Management Department - 989 Words

Case Study: The Health Information Management Department This is a case study analyzing the power dynamics, customer service and leadership capabilities in a large academic medical center in Boston, MA. The incident takes places in the health information management department, which is partially outsourced to a vendor. Some of the staff that is employed by the hospital is related to the director of that department, hence the power dynamic in that department involves a lot of exchanges and use of power. The department’s employees are segregated, meaning the staff from the vendor is managed by their managers, and hospital employees are managed by their managers. One of the vendor’s managers would leave every day to coordinate her personal schedule. She relied on her positional power within the vendor’s hierarchy to justify why her behavior was acceptable. She would frequently use her tenure with the company for over 25 years as to why she could come and go as she pleases. However, there was a strict rule in place by the vendor that a manager must always be present for their entire shift, unless approved as time off. On the day of the incident in this case study, this manager was absent from the department. The other manager for the vendor worked on a different floor of the hospital, managing a different team that was part of the department, and always stayed for the entirety of her shift, unless she had a day off. Her legitimate power lies in her personal andShow MoreRelatedThe Job Titles Associated With Lexington Medical Centers Health Information Management Department1481 Words   |  6 PagesThe job titles associated with Lexington Medical Center’s Health Information Management Department are the Assistant Vice President of HIM, Operations Manager, Coding Manager, CDI Manager, Coding Quality Manager, three HIM Coordinators, Nine Coding Specialists, one Medical Coding Assistant, eight CDI Specialists, four Medical Record Associate III’s, five Medical Record Associate IIâ €™s, two Medical Record Associate I’s, nine Medical Language Specialists (Transcriptionists), one Administrative AssistantRead MoreHealth Care At The Healthcare Industry1684 Words   |  7 PagesHealth care informatics delivers a promising future for the health care industry. Big data analytics, computer aided decision support, and systems integration will provide health care organizations with new tactics to treat patients while controlling cost. â€Å"Widespread use of health IT within the health care industry will improve the quality of health care, prevent medical errors, reduce health care costs, increase administrative efficiencies, decrease paperwork, and expand access to affordable healthRead MoreHcs/405 Week 2 Individual Assignment1094 Words   |  5 Pagesorganization prepares and reports its financial information and handles its daily operations is in essence financial practices, and in the way it accomplishes this reveals their ethical standards to which th ey adhere to. This paper will discuss the financial practices, ethical standards, and financial management in health care. Financial management in simple terms is a management of finances for an organization. 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Now to discuss the change management plan†¦ AccordingRead More21st Century Solutions Health Care Hospital1722 Words   |  7 Pagesassignment, I will be discussing my duties at 21st Century Solutions Health Care Hospital. I am required to conjoin with many different professionals in various areas of health care as well as track professional certifications, track legal issues within the hospital, and provide detailed monthly reports on the general functionality of the health administration department. I will further enlighten you on 21st Century Solutions Health Care Hospital’s organizational structure, their missions and valueRead MoreRole Of A Public Health Nurse963 Words   |  4 PagesContributions Role of Public Health Nurses The role of a public health nurse encompasses a vast amount of responsibilities. As a basis for practice, public health nurses must adhere to the code of ethics. The code of ethics, developed by Sir William David Ross in the 1940s, is a set of four principles. 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